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Job Opening Part Time Customer Service Representative Freeport, IL

Job Opening Part Time Customer Service Representative

Part Time • Freeport, IL
Benefits:
  • 401(k)
  • Paid time off
  • Training & development
Nationwide Inbound Inc. is looking for personable and energetic Customer Service Agents to join our ever-growing inbound call center. Customer Service Agents assist our clients, provide product/service information, fulfill customer needs, and try to resolve any problems callers face with accuracy and efficiency. 

This position is perfect for someone with effective communication skills and a customer service mindset who enjoys working independently.

Schedule:

  • 16 hours per week
  • Fridays & Saturdays
  • 7:00 AM – 3:00 PM
Key Responsibilities:

  • Manage substantial amounts of incoming calls and customer service inquiries. 
  • Provide excellent customer service to callers and visitors.
  • Follow communication procedures, guidelines, and policies.
  • Maintain accurate records and ensure messages are delivered properly.
  • Assist with basic administrative and computer-related tasks.
Qualifications:

  • Strong computer skills (Microsoft Office and general systems navigation).
  • Excellent phone and listening skills.
  • Professional, friendly, and courteous communication style.
  • Sales, customer service and/or call center experience preferred, but not required.
  • Ability to multitask, stay organized, and work independently.
  • Self-motivated and dependable.
Benefits:

  • Starting wage $15.00 an hour
  • Paid Training
  • Paid Flexible Time Off (FTO)
  • 401(k) Plan
 
EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Compensation: $15.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Discover the Advantages of working at Nationwide Inbound

Benefits
• Medical Insurance • 401K • Flexible Spending Account (FSA) • Flexible Paid Time Off (FTO)
Growth Opportunities
Base, Performance and Weekend Incentive Pay
Full + Part Time Positions
• Full-Time Flexible Schedule • Part-Time Flexible Schedule • Weekend and Night Hours Available
Work From Home
Requirements: • Primary Residence in Illinois, Iowa or Wisconsin • PC with at least Windows 7 • USB headset • Consistent reliable high-speed Internet access • Quiet dedicated workspace